Product Claims

Gilford•Johnson Flooring understands issues may arise with an installation. Our Quality Assurance Department stands ready to assist you in resolving these situations.

Notification of Complaint

Please click on and download the Notification of Complaint form below and send to the following address or email. Thank you.

Complete the form online, print it, and submit to:

ATTN: Quality Assurance
850 Aquila Way, Suite 150
Austell, GA 30168

Or print your completed form as a pdf and email HERE.

Questions? Call 877.722.5545 ext. 1139 or Contact Us and let us know.